Please note that all references to Chris Cross includes Chris Cross Pty Ltd, its subsidiaries, its holding companies or subsidiaries of such holding companies. All references to within these terms and conditions also includes all Chris Cross websites.


1 About these terms and conditions of use

1.1 In these Terms and Conditions of use (Terms):

- We, our or us and Chris Cross means Chris Cross Pty Ltd (ABN 60 152 081 126) and includes its directors, employees and agents;
- You or your means the person or customers who, by using this website, accepts these Terms; and
- Website Materials means all of the materials displayed on this website, including (without limitation) all information, text, graphics, names, logos, trademarks, design, software and advertisements.

1.2 Terms and conditions are binding – Your use of the Chris Cross website signifies you agree to be bound by, and abide by, these Terms. Your use [and/or registration] is also subject to Chris Cross’ Privacy Policy.

1.3 Variations – Chris Cross reserves the right to revise and update these Terms and Chris Cross’ Privacy Policy by making any changes immediately without notifying you except by publishing the amended Terms or Privacy Policy (as applicable) on Chris Cross’ website.

2 No warranty or responsibility for Website Content

2.1 Chris Cross has used its best endeavours to ensure that the Website Content (which may include information obtained from Chris Cross’ licensors and other third parties) is correct and current. However, the Website content may include errors and changes or events may occur which cause the information to be inaccurate or out of date. Accordingly, to the maximum extent permitted by law, Chris Cross does not warrant the reliability, accuracy, currency or completeness of the Website Content and take no responsibility for an error, omission or defect contained in the Website Content.

2.2 The Website Content is intended for Australian residents.

3 Intellectual property

3.1 Trademarks - All brand names, product and service names, and titles used on are trademarks, trade names, and/or service marks of or licensed to Chris Cross or the Chris Cross Group. No permission is given by Chris Cross for their use by any person other than the holders and as such, any use may constitute an infringement of the holder's rights which may lead to legal action. All other trademarks are the property of their respective owners.

3.2 Copyrights - All content, designs, text, graphics, software compilations, underlying source codes, and other arrangements on this site are the copyright of Chris Cross or its content providers where applicable. Permission is granted to users to download and print one copy of this site for their own personal, non-commercial use. Any special rules for the use of certain materials accessible on Chris Cross’ website may be included elsewhere within Chris Cross’ website, and are deemed to form part of these Terms. All other use, copying or reproduction of any part of this website (including, without limitation, reproduction on any other website of systemic downloading of Website Content) is prohibited without prior written consent from Chris Cross.

4     Rules for use of content

4.1 You may not in any way commercially exploit any material obtained from and must abide by any trademark, copyright and other proprietary restrictions and licenses whether displayed or otherwise in the particular material or relevant area on In the absence of any particular notices, a user may make one copy of copyrighted content exclusively for personal use and provided that any notices contained in the material are maintained and complied with.

5 No warranty

5.1 This website is provided "as is" and Chris Cross excludes all warranties of any kind to the fullest extent permissible by law. Chris Cross does not guarantee the accuracy or completeness of the website or any information or Website Content or that it is free of defects or viruses.

5.2 Except to the extent that liability may not lawfully be excluded, Chris Cross will be not under any liability to you (or any of your officers, agents or employees) for:

5.2.1 any loss of profit or anticipated profit, loss of data, loss of use, damage to goodwill or loss due to delay, or any direct or indirect loss or damage (including, without limitation, consequential loss or damage) however caused (including, without limitation, due to breach of contract, negligence or breach of statute) which may be suffered or incurred by you or which may arise from or in connection with your use of this website or your use of
or reliance upon any of the information, services or materials contained in the website or provided by the website to you; or

5.2.2 any cost, loss, liability or expense arising from death, personal injury or property damage resulting directly or indirectly from your use of the website.

5.3 Any failure by Chris Cross to exercise or enforce any one or more of its rights under these Terms will not constitute a waiver of such rights unless such waiver is granted to you in writing.

6 Indemnity

6.1 You agree to indemnify Chris Cross from any proceedings brought against Chris Cross to the extent that such proceedings arise in connection with your use of, any breach by you of these terms and conditions of use or a claim that your use of this website infringes any intellectual property rights of any third party or is defamatory.

6.2 You must indemnify Chris Cross and hold Chris Cross harmless against all loss, actions, proceedings, costs, expenses (including legal fees), claims and damages arising from any claim by a third party arising directly or indirectly out of or in connection with:

6.2.1 any breach by you of these Terms; or

6.2.2 any suit, claim or demand brought or made against Chris Cross by or due to the conduct, act or omission of: you; or any person accessing any content through your account.

7 Website operation

7.1 Chris Cross does not warrant that any of the functions contained in the website or your access to the website will be uninterrupted or error free, or that any outage notifications will be made in a timely manner, or at all.

7.2 It may be necessary to interrupt the services provided on Chris Cross’ website in order to upgrade or maintain them, or for other circumstances beyond Chris Cross’ control. Should Chris Cross need to interrupt the availability of services on the Chris Cross website, Chris Cross will use its reasonable endeavors to minimize any interruption to the services.

7.3 Chris Cross does not represent or warrant that this website, the Website Content or any other material accessible from this website is free from computer viruses (including macro viruses) or any other defect or error which may affect your software or systems. You should protect your
software and systems by installing and implementing your own security and system checks.

8 Product or service information

8.1 From time to time Chris Cross may offer a newsletter, or product or service information updates.

8.2 By accepting these Terms, you consent to Chris Cross using your email address to send you Chris Cross newsletters or product or service information updates (as applicable). Chris Cross may also use your email address to send updates to you from time to time about changes to Chris Cross’ products and services.

9 Disclaimers and limitation of liability

9.1 You agree that this website is provided free of charge. Chris Cross shall not be liable to you or any person for any loss or damage of any kind which may arise from the use of and the use of any information contained within it.

9.2 Chris Cross may from time to time, publish links to other third party websites on this website. Contents, hyperlinks or information held on other sites is not the responsibility of Chris Cross. Chris Cross shall not be held liable for any information held on websites which may have links to or from and which are not maintained and controlled by Chris Cross. Chris Cross does not endorse any material on those websites and do not provide any warranty, or assume any responsibility regarding the quality, accuracy, source, merchantability, fitness for purpose or any other aspect of material on those websites, nor does Chris Cross warrant that material on other websites does not infringe the intellectual property rights of any other person.

9.3 is the generic URL for the country specific Chris Cross websites.

9.4 is intended for use within Australia only unless otherwise specified. Chris Cross make no representation that any product or service referred to on is appropriate for use, or available, outside of Australia. Those who choose to access this site outside of Australia are responsible for compliance with local laws to the extent that local laws are applicable.

9.5 Chris Cross’ international websites are intended for use within the relevant country only unless otherwise specified.

9.6 By using this website, you consent to the terms and conditions and disclaimers, as defined by Chris Cross. Chris Cross reserves the right to change these conditions from time to time without giving you prior notice.

9.7 Chris Cross excludes all implied conditions and warranties with respect to this website, and its content, except any implied condition or warranty the exclusion of which would contravene any statute or cause any part of this clause to be void.

9.8 Chris Cross excludes its liability for any consequential loss resulting from use of this website, including but not limited to loss of opportunity, lost revenue, lost profits, loss of data, and losses resulting from security failure, disclosure of confidential information by other parties, or the transmission of a computer virus. Chris Cross recommends that prior to using any downloaded file; you carry out an appropriate virus check.

9.9 Chris Cross’ aggregate liability to you for any other losses resulting from use of this website is limited to the nominal amount of $1.

10 Governing Law

10.1 These terms shall be governed by and construed in accordance with the laws of Sydney, Australia. Any dispute under these terms shall be subject to the exclusive jurisdiction of the courts of Sydney, and you hereby submit to the jurisdiction of such courts for such purposes and waive any and all objections to jurisdiction or venue in such courts.

10.2 The Terms and Chris Cross’ Privacy Policy constitute the entire agreement between each of Chris Cross as to their subject matter, and supersedes all prior or inconsistent statements or representations as to that subject matter.

11 Shipping Details and Policy

11.1 The estimated shipping time for domestic metro areas is 1-5 business days. However domestic non-metro areas can take up to 7-10 business days for shipping.
We will usually dispatch your order within 1-2 business days. However promotional items may take longer.

If you are shipping to outside of Australia and New Zealand, you will most likely be subject to customs/duties charges on your order. Chris Cross is not responsible for customs/duties charges. These costs are determined by your local customs office.

For any inquiries regarding your shipment, shipping cost, estimated delivery times etc. please e-mail

12 Sales and Returns

12.1 All non-sale items can be returned to Chris Cross for a full refund within 14 days of order delivery. Any items returned after this 14 day period may be exchanged or issued store credit for only. No returns after 30 days will be accepted. Sale items can only been returned for an exchange or for store credit. Customers are responsible for the freight and shipping charges incurred for both the original delivery and return of the items.

12.2 If you find that a mistake was made at any point during the order process and that a change must be made, please contact customer service immediately after placing the order. However, changes to an order are not guaranteed due to our auto-approval process, and an order cannot be changed once it is processed at our warehouse, so please be mindful of the color, lens type and other specifications of the item while placing the order. Please feel free to get in touch with our customer service team if you have questions or concerns at any time during the ordering process and one of our representatives would be happy to assist you

12.3 If an item runs out of stock before your order is processed, a refund will be automatically issued back to your credit card or PayPal account within 2-3 business days. Please hold on to your Gift Cards or Prepaid Credit Cards.

Company Name: Chris Cross Pty Ltd
Australian Business Number: 60 152 081 126
Place of registration: Australia
Registered office address: 10/33 Brittain Cr, Hillsdale, NSW 2036, Australia
Copyright © 2011 Chris Cross Pty Ltd, Sydney Australia. All rights reserved.

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